PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK DAN HARGA TERHADAP MINAT BELI MASYARAKAT DI PASAR TRADISIONAL MOWILA YANG DIMEDIASI OLEH KEPUASAN

HUSNUL KHATIMA NIM : 2020050101040, H (2025) PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK DAN HARGA TERHADAP MINAT BELI MASYARAKAT DI PASAR TRADISIONAL MOWILA YANG DIMEDIASI OLEH KEPUASAN. Other thesis, IAIN KENDARI.

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1. COVER.pdf

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2. BAB I.pdf

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3. BAB II.pdf

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Abstract

ABSTRAK
Husnul Khatima (2024). Program Studi Ekonomi Syariah Institut
Agama Islam Negeri (IAIN) Kendari, Pengaruh Kualitas Layanan,
Kualitas Produk dan Harga Terhadap Minat Beli Masyarakat Di pasar
Tradisional Mowila Yang Dimediasi Oleh Kepuasan. Dibimbing oleh
Abdul Wahid Mongkito S.Si., M.Ei dan Dewi Santri S.Si, M.Si
Penelitian ini bertujuan untuk menganalisis pengaruh kualitas
layanan, kualitas produk dan harga terhadap minat beli masyarakat di
pasar tradisional Mowila melalui kepuasan. Metodologi yang
digunakan dalam penelitian ini adalah metode kuantitatif dengan
menyebarkan kuesioner yang terdiri dari 32 item pertanyaan dengan
skala likert lima poin. Besar sampel yang digunakan adalah 96
responden, teknik pengambilan sampel menggunakan teknik Non
Probability Sampling. Data penelitian diolah menggunakan alat analisis
SmartPLS 3. Dan metode penelitian menggunakan Structural Equation
Modeling (SEM). Hasil penelitian ini menunjukkan bahwa kualitas
layanan, kualitas produk dan harga berpengaruh positif dan signifikan
terhadap minat beli masyarakat. kualitas layanan, kualitas produk dan
harga berpengaruh positif dan signifikan terhadap kepuasan. Dan
kualitas layanan, kualitas produk dan harga berpengaruh positif dan
signifikan terhadap minat beli melalui kepuasan.
Kata Kunci : Kualitas Layanan, Kualitas Produk, Harga, Kepuasan
dan Minat Beli.
ABSTRACT
Husnul Khatima (2024) Sharia Economics Study Program, State
Islamic Institute (IAIN) Kendari, The Influence of Service Quality,
Product Quality and Price on People’s Buying Interest in the Mowila
Traditional Market Which is Based on Satisfaction. Supervised by
Abdul Wahid Mongkito S.Si., M.EI and Dewi Santri S.Si, M.Si.
This research aims to analyze the influence of service quality,
product quality and price on people’s buying interest in the Mowila
traditional market through satisfaction. The methodology used in this
research is a quantitative method by distributing a questionnaire
consisting of 32 question items with a lıma poın Likert scale. The
sample size used was 96 respondents, the sampling technique used Non
Probability Sampling technique. Research data was processed using the
SmartPLS 3 analysis tool. And the research method used Structural
Equation Modeling (SEM). The results of this research show that
service quality, product quality and price have a positive and significant
effect. On people’s buying interest, service quality, product quality and
price have a positive and significant effect on satisfaction. And service
quality, product quality and price have a positive and significant effect
on purchase intention through satisfaction
Keywords: Service Quality, Product Quality, Price, Satisfaction and
Purchase Intention

Item Type: Thesis (Other)
Additional Information: Kata Kunci : Kualitas Layanan, Kualitas Produk, Harga, Kepuasan dan Minat Beli
Uncontrolled Keywords: Kata Kunci : Kualitas Layanan, Kualitas Produk, Harga, Kepuasan dan Minat Beli
Subjects: Ekonomi > Ekonomi
Ekonomi > Ekonomi Islam
Divisions: Fakultas Ekonomi dan Bisnis Islam > Prodi Ekonomi Syariah
Depositing User: Unnamed user with username asni
Date Deposited: 11 Aug 2025 01:10
Last Modified: 03 Apr 2026 08:54
URI: http://digitallib.iainkendari.ac.id/id/eprint/3997

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