EFL STUDENTS‟ COMMUNICATION STRATEGIES USED IN ONLINE AND FACE-TO-FACE CONTEXTS: A NARRATIVE REVIEW

Lusi Damayanti. SID. 19010106013, L (2023) EFL STUDENTS‟ COMMUNICATION STRATEGIES USED IN ONLINE AND FACE-TO-FACE CONTEXTS: A NARRATIVE REVIEW. Other thesis, IAIN Kendari.

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Abstract

ABSTRACT
Lusi Damayanti. SID. 19010106013. EFL Students‘ Communication Strategies
Used in Online and Face-to-Face Context: A Narrative Review. Supevised by;
Zarjaniah Zur, S.Pd., M.Pd., and Dewi Atikah, MA. TESOL.
The English language is widely spoken worldwide and is the primary
medium of cross-communication in international and intercultural contexts. This
study is intended to analyze (1) the types of communication strategies (CSs) used
by EFL students when they face the communication problem with the
interlocutors and (2) the most frequent CSs used by EFL students when they
interact in both face to face (F2F) and online contexts. This research applied a
narrative review study with analysis content as a qualitative methodological
approach. In total, there were 38 relevant articles reviewed, which consisted of 30
articles for F2F and 8 articles for online context. The current study used typology
by Dornyei and Scott (1995) and Nakatani (2006) to analyze the CSs‘ types. The
results revealed that EFL students employ 34 various CSs; however, fillers
strategy (n=26) is the most frequent CSs used in the F2F environment.
Meanwhile, the code-switching strategy (n=5) is the most commonly used in an
online environment. Thus, this research has implications for foreign language
teaching in higher education for both lecturers and students. Lecturers may design
activities and lessons that focus on practicing and developing students' proficiency
in using various CSs.
Keywords: Communication Strategies; EFL Students; Face-to-Face Environment;
Online Context.

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